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Ordering Information & Return Policy

Note: We Ship To USA and Canada Only

How To Order: Online: Shop Our Catalog
Customer Guarantee: Tender Treasures guarantees all merchandise to be free of defect, and to arrive in good condition. We will replace the merchandise or refund your money if this guarantee is not met.
Return Policy: Our store is currently closed due to owner retirement.  There are a few things left, which are on sale.  SALE ITEMS ARE FINAL SALES, NO RETURNS.d  The following policies are no longer in effect since the physical store is closed, and all merchandise is now on sale.  Pleasle buy carefully..there are no returns.

Shipping and handling charges are non-refundable. All returns must be accompanied by a copy of invoice and sales drafts. When you return an item please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.

If you paid for your order by credit card, a credit will be issued within 14-28 days, and will appear on your billing statement. You may return merchandise to:

Tender Treasures
717 W. Woodbury Rd.
Altadena, CA 91001

If you have any questions regarding your order, please feel free to contact us toll free at: 877-552-7901
Payment options: We accept Visa, Mastercard, Discover and American Express for any online or phone orders. No checks accepted unless customer agrees that items will be held for shipment until checks clear. (Sorry about that...we have no way to clear out of state checks.)