Ordering Information & Return Policy
Note: We Ship To USA and Canada Only
|How To Order:||Phone (toll-free): 877-552-7901
Online: Shop Our Catalog
|Customer Guarantee:||Tender Treasures guarantees all merchandise to be free of defect, and to arrive in good condition. We will replace the merchandise or refund your money if this guarantee is not met.|
|Return Policy:||You may return an item purchased a full price for refund or replacement within 30 days of the shipment date. No returns will be accepted beyond 30 days. Any items returned beyond 30 days will be donated to charity.SALE ITEMS ARE FINAL SALES, NO RETURNS.
Shipping and handling charges are non-refundable. All returns must be accompanied by a copy of invoice and sales drafts. When you return an item please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.
If you paid for your order by credit card, a credit will be issued within 14-28 days, and will appear on your billing statement. You may return merchandise to:
717 W. Woodbury Rd.
Altadena, CA 91001
If you have any questions regarding your order, please feel free to contact us toll free at: 877-552-7901
|Payment options:||We accept Visa, Mastercard, Discover and American Express for any online or phone orders. No checks accepted unless customer agrees that items will be held for shipment until checks clear. (Sorry about that...we have no way to clear out of state checks.)|