Privacy Policy

At Tender Treasures we understand your concerns about online security and privacy. We seek to ensure that your personal and payment information is secure and your privacy is respected. We hope this policy statement provides you with answers to the questions you may have about our privacy and security policies. If you have further questions, please contact us by phone at 1-877-552-7901 or e-mail CustomerCare@tendertreasures.com .

What information do we collect?

In order to provide the services you request, we ask you for certain kinds of personal information. When you sign up with us, visit our web site, send us an e-mail, place an order or make a purchase at our stores, you provide us with certain personally identifiable information, such as your name, e-mail address, postal address, phone number and credit card number. In addition to this information, we also maintain a record of your purchases from tendertreasures.com, our catalog and our store.

What do we do with the information we collect?

When we take an order on the phone or when you make a purchase online or at our store, we use your information to process your order or purchase, answer questions you may have, mail catalogs to you, and provide you with periodic e-mails and mailings about our merchandise and promotions. catalogs and our retail store.

Will Tender Treasures share my information with third parties?

No.

How do I request to be removed from your e-mail lists?

If you do not want to receive our e-mails, you may submit your request to unsubscribe directly at Tendertreasures.com by going to our mailing list signup area. You can access your signup, and request either a change of address or remove yourself from the list. Additionally, there is an unsubscribe feature at the bottom of every e-mail you receive from us.

What steps does Tender Treasures take to secure information on the web site?

The Tender Treasures web site makes use of Secure Socket Layer (SSL) technology to encrypt credit card information while it is transmitted to tendertreasures.com. Our browser technology is designed to ensure that no one outside of our Fulfillment staff will have access to your credit card information.

If you are more comfortable ordering over the phone, call a customer service representative at 1.877-552-7901, 9 a.m. to 5 p.m. Pacific Time Monday through Fridays.

Contact Information

Tender Treasures, 717 W. Woodbury Rd., Altadena, CA 91001 626-398-0211